FAQ and instructions

How to get a user account?
As a METRO Cash & Carry / METRO AG internal, please provide your full Name and E-Mail Address to mac@sourcingsupport.de to get a user account or open d...
Mon, 3 Jan, 2022 at 11:38 PM
I have forgotten my password, how can I get a new one?
This article helps to reset their MAC2.0 account login password only for External MAC users (who are not Metro/Makro employees)  Log out or clic...
Thu, 15 Jul, 2021 at 11:58 AM
How can I use classifications to find the right assets?
All assets in MAC are assigned to a minimum of one classification. That's why it is very easy to find them using classifications.  The easiest example ...
Fri, 15 Oct, 2021 at 1:52 PM
How to find Product Assets (Images, Videos, Documents)?
TABLE OF CONTENTS By file name From the asset details page Linked assets From library page By file name Product assets are easy to be identi...
Fri, 15 Oct, 2021 at 1:52 PM
Product Assets types and naming conventions
TABLE OF CONTENTS Naming conventions Supported Product Asset Types  Handle Product Assets with the same name Naming conventions The main...
Fri, 15 Oct, 2021 at 1:51 PM
Updated Taxonomy tree in MAC
In scope of preparation to integration with Corporate and Local PIM systems and cleaning legacy/obsolete MAC content it was decided to update MAC Taxonomy t...
Wed, 13 Oct, 2021 at 12:40 PM
Contact Support / Help Articles
The support team is always ready to assist you with any kind of questions or facing issues. Do not hesitate to contact the Support Team via the Freshdesk wi...
Fri, 15 Oct, 2021 at 1:50 PM